We will gladly issue you a replacement item or issue a refund back to your original form of payment within 10 business days from when you received this item for any of the following reasons:
1. You received an incorrect item Your order contains damaged product(s)
2. Your order has a printing mistake
3. Part of your order is missing from the package
4. You have not received your order but it has been marked as delivered.
You can contact us to get a replacement on its way to you ASAP! Please include your original order number and the details on what item(s) you would like us to replace and the size you would prefer.
US standard domestic shipping takes 5 to 8 business days (2 to 3 business days for us to print by hand, plus 3 to 5 business days to ship).
International shipping takes 1 to 3 weeks (including 2 to 3 business days for us to print by hand).
You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information.
If you didn’t receive a tracking confirmation, check your email spam folder. Sometimes our emails get sent to the spam folder accidentally. If it is not there, contact customer support.